Terms and Conditions

1. Acceptance of Terms

By accessing or using the Site, App or any services (collectively "Services") you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, you must not use the Services.

2. Eligibility

You must be at least 18 years old (or have verifiable parental consent) to purchase a membership or provide personal information. Some classes are designed specifically for adults aged 50 and over. We may request proof of age.

3. Health Disclaimer

Exercise involves inherent risks. Information on the Site is general in nature and not medical advice. Consult a qualified healthcare professional before starting any new exercise or nutrition program. By participating, you warrant that you are medically fit and agree to stop if you feel discomfort.

4. Memberships & Fees

Membership options, inclusions, fees and billing cycles are set out on the Site or in club‑specific agreements. Prices are quoted in Australian dollars and include GST unless stated. We reserve the right to change fees with at least 14 days’ notice. Your membership will continue until cancelled in accordance with the applicable membership agreement.

5. Bookings & Cancellations

Class sizes are limited. You may book via the App or reception. Cancellations later than the published cut‑off may incur a late‑cancel or no‑show fee. We reserve the right to modify the timetable or substitute instructors.

6. Intellectual Property

All logos, trademarks, content, videos, training programs and materials are owned or licensed by Active & Ageless. Except as permitted under the Copyright Act 1968 (Cth), you must not reproduce, distribute, adapt or exploit any content without prior written permission.

7. Permitted Use & Conduct

You agree to:

  • provide accurate, current information;

  • use the Site and App only for lawful purposes;

  • refrain from uploading malicious code, defaming others, or infringing intellectual property.

  • We may suspend or terminate access if you breach these Terms.

8. Consumer Guarantees

Our Services come with consumer guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these Terms limits your statutory rights.

9. Limitation of Liability

Subject to the ACL, we exclude liability for any indirect or consequential loss arising out of your use of the Services. To the extent permitted by law, our total liability for any claim relating to the Services is limited to resupplying the services or paying the cost of having the services resupplied.

10. Indemnity

You indemnify us (and our officers, employees and contractors) against all losses, liabilities and expenses arising from your breach of these Terms, misuse of the Services or negligence.

11. Third‑Party Links

The Site and App may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

12. Variation of Terms

We may update these Terms (for example, to reflect changes in laws or business practices). We will post the new Terms online and, where material, give at least 14 days’ notice. Continued use after that time constitutes acceptance.

13. Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in full force.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of NSW and the Commonwealth of Australia.

15. Contact & Notices

Questions or notices relating to these Terms may be directed to:

Active & Ageless Pty Ltd – Legal/Compliance Team

Email: [email protected]

Postal: 1/1D Greenbank St, Hurstville NSW 2200